Best Practice

Best Practice

Best Practice

Quality Management In The Construction Process

The quality of the construction project or the process can be defined as, “the meeting the legal, aesthetic and functional requirements of a project or process”. Thus Quality Management in a construction project is the process which drives the construction project, conforms to the aspect and requirements but within the set budget, time frame and industrial standards.

As we are a “C1” Graded, “ISO” certified Building Contractor, We N & A Engineering services, strictly adhere to implementation of Quality management for projects from its inspectional stage to end of the defect liability period. Thus the entire process of the quality management system is streamlined with respect to the client, consultant, regulatory Authorities and the Contractor producing a well balanced final product when delivered on time.

The Management commitment & leadership, Teamwork, Cost and Quality of raw materials or services, Customer service, Statistical methodology of the construction process, Industrial Training and time management are key aspects of the total process of Quality Management in the Construction process at N & A Engineering Services.

Risk Management

N & A identifies that a risk is a positive or negative deviation from the expected. With the introduction of ISO: 9001-2015 Standard to the Company, the risk-based thinking became one of the key functions here to identify the risks associated within the frequently changing business environment. Furthermore, the ISO: 9001-2015 Standard advocates mitigating and avoiding the risks by taking the effective preventive actions. Therefore, N & A has addressed the risks in consistence with the context of the organization, corporate goals and objectives as well as subsequently pre-determined the preventive actions to eliminate the potential risks during the planning phase of our Quality Management System with the participation of all competent personnel of our top management including Chairman, Director, Construction Managers, Chief Quantity Surveyor, Human Resource and Development Manager, etc.

In the risk management process, we involve in these major functions incorporation/ identication of Risks, Risk Assessment, Analysis and Risk Prioritization, Potential Risk Treatment, Plan for Risk Management, Implementation, Review and Evaluation of the Plan, etc. Moreover, we mainly follow up these RM related activities in the areas including Project Management, Financial Management, Occupational Health & Safety, HR Management, Operational Management, etc.

In fact, N & A emphasizes that risk-based thinking is essential for achieving an effective quality management system to reach the quick success and development, and currently we have a good view on how to identify potential risks associated with our core business activities and have a strong confidence in how to manage
those risks with aid of our Systematic and Intelligent Risk  Management Plan.


Ensuring Health & Safety of employees is identified as one of the key responsibilities of N & A and we are committed to create a safe work environment for the workers who perform a variety of tasks. We have established a safety culture within our organization and our endeavor is to shape the Health & Safety related behaviors of the employees in correspondence to this particular culture.

In accordance with the Deming PDCA Cycle, we shall establish, implement and maintain our Occupational Health & Safety Management  System in respect to an ideal OHS Policy by illustrating top management’s commitment. In fact, N & A is committed to ensure not only the Health  & Safety of the direct workers but, the status of Health & Safety of the contractors, visitors others is also taken into consideration.

Conducting risk assessment for identifying the potential hazards associated within construction sites and other high risk areas, risk prioritization through a systematic risk analysis, determination of  control measures to mitigate & prevent the risks, monitoring & investigation, audit & review are the best practices in our OHS Management System. The main control measures taken to mitigate the risks/hazards are providing adequate Personal Protective Equipment  (PPEs), safe tools & machineries, elimination of people from hazardous areas, engineering controls, establishing safe system of work, monitoring and supervision,good housekeeping, training & awareness, etc.

The Company shall give more attention to providing required financial provisions to handle the major costs associated to implement and maintain the system and the Company has a basic understanding on the significant and existence of an OHS Management System which can be effectively applied to the entire organization.

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